求一份介绍中国商务礼仪的资料的英文翻译

我要写一封信来介绍中国商务的礼节方面的东西
主要是商务谈判方面的礼仪

包括着装、会面、行为举止、接待、签约、互送礼物这些方面

最好是中文一份,英文一份

3 个回答

中文的字有点多,直接放出地址(中、英文内容不同)
http://zhidao.baidu.com/question/9611100

Business Etiquette and Protocol in China

Relationships & Communication

. The Chinese don't like doing business with companies they don't know, so working through an intermediary is crucial. This could be an individual or an organization who can make a formal introduction and vouch for the reliability of your company.
. Before arriving in China send materials (written in Chinese) that describe your company, its history, and literature about your products and services. The Chinese often use intermediaries to ask questions that they would prefer not to make directly.
. Business relationships are built formally after the Chinese get to know you.
. Be very patient. It takes a considerable amount of time and is bound up with enormous bureaucracy.
. The Chinese see foreigners as representatives of their company rather than as individuals.
. Rank is extremely important in business relationships and you must keep rank differences in mind when communicating.
. Gender bias is nonexistent in business.
. Never lose sight of the fact that communication is official, especially in dealing with someone of higher rank. Treating them too informally, especially in front of their peers, may well ruin a potential deal.
. The Chinese prefer face-to-face meetings rather than written or telephonic communication.
. Meals and social events are not the place for business discussions. There is a demarcation between business and socializing in China, so try to be careful not to intertwine the two.

Business Meeting Etiquette

. Appointments are necessary and, if possible, should be made between one-to-two months in advance, preferably in writing.
. If you do not have a contact within the company, use an intermediary to arrange a formal introduction. Once the introduction has been made, you should provide the company with information about your company and what you want to accomplish at the meeting.
. You should arrive at meetings on time or slightly early. The Chinese view punctuality as a virtue. Arriving late is an insult and could negatively affect your relationship
. Pay great attention to the agenda as each Chinese participant has his or her own agenda that they will attempt to introduce.
. Send an agenda before the meeting so your Chinese colleagues have the chance to meet with any technical experts prior to the meeting. Discuss the agenda with your translator/intermediary prior to submission.
. Each participant will take an opportunity to dominate the floor for lengthy periods without appearing to say very much of anything that actually contributes to the meeting. Be patient and listen. There could be subtle messages being transmitted that would assist you in allaying fears of on-going association.
. Meetings require patience. Mobile phones ring frequently and conversations tend to be boisterous. Never ask the Chinese to turn off their mobile phones as this causes you both to lose face.
. Guests are generally escorted to their seats, which are in descending order of rank. Senior people generally sit opposite senior people from the other side.
. It is imperative that you bring your own interpreter, especially if you plan to discuss legal or extremely technical concepts as you can brief the interpreter prior to the meeting.
. Written material should be available in both English and Chinese, using simplified characters. Be very careful about what is written. Make absolutely certain that written translations are accurate and cannot be misinterpreted.
. Visual aids are useful in large meetings and should only be done with black type on white background. Colours have special meanings and if you are not careful, your colour choice could work against you.
. Presentations should be detailed and factual and focus on long-term benefits. Be prepared for the presentation to be a challenge.

Business Negotiation

. Only senior members of the negotiating team will speak. Designate the most senior person in your group as your spokesman for the introductory functions.
. Business negotiations occur at a slow pace.
. Be prepared for the agenda to become a jumping off point for other discussions.
. Chinese are non-confrontational. They will not overtly say 'no', they will say 'they will think about it' or 'they will see'.
. Chinese negotiations are process oriented. They want to determine if relationships can develop to a stage where both parties are comfortable doing business with the other.
. Decisions may take a long time, as they require careful review and consideration.
. Under no circumstances should you lose your temper or you will lose face and irrevocably damage your relationship.
. Do not use high-pressure tactics. You might find yourself outmanoeuvred.
. Business is hierarchical. Decisions are unlikely to be made during the meetings you attend.
. The Chinese are shrewd negotiators.
. Your starting price should leave room for negotiation.

What to Wear?

. Business attire is conservative and unpretentious.
. Men should wear dark coloured, conservative business suits.
. Women should wear conservative business suits or dresses with a high neckline.

. Women should wear flat shoes or shoes with very low heels.
. Bright colours should be avoided.

Business Cards

. Business cards are exchanged after the initial introduction.
. Have one side of your business card translated into Chinese using simplified Chinese characters that are printed in gold ink since gold is an auspicious colour.
. Your business card should include your title. If your company is the oldest or largest in your country, that fact should be on your card as well.
. Hold the card in both hands when offering it, Chinese side facing the recipient.
. Examine a business card before putting it on the table next to you or in a business card case.
. Never write on someone's card unless so directed.

中英对照:职场人必知的商务礼仪

Whether you're the intern or the boss, learn how to be polite at work with basic office manners.
无论你是实习生还是老板,你都需要知道基本的办公室礼仪,知道如何在工作中做到彬彬有礼。

  1. Don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
    不要在开会时查看自己的个人物品,特别是有老板或者任何可以对你说不的人参加的会议。

  2. Don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
    不要在其他人的格子间旁边突然现身,有话要同别人讲时,自己想象一个人在面前就可以了。

  3. Don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. Alert the person you're speaking with that others are present, and close the door.
    不要用免提,除非你是在自己的办公室里,或者在开会时,其他与会者离你较远。记得要提醒电话的另一头,有其他人在场。最后记住要把门关上。

  4. When answering the phone, state your name and place of business.
    打电话时,先报上自己的名字和单位。

  5. When leaving voice mails, state your name, place of business, and number. Succinctly say why you're calling. Repeat step one; say goodbye.
    电话留言时,先报上自己的名字,单位,和电话。再简单扼要地说明打电话的原因。最后,重复一遍自己的名字、单位和电话,说再见。

  6. Whoever arrives at a door first holds it for the next person, no matter the gender of either.
    先到门边的人,记住要为后面的人拉住门,无论后面的人是男是女。

  7. Don't microwave stinky foods in the shared lunchroom.
    不要在公用餐厅里用微波炉加热重口味的食物。

  8. When introducing people, name the person of greater status first: “Mrs. CEO, I'd like you to meet the mail guy, Ron.”
    介绍他人时,先为社会地位高的人介绍。比如,“总裁女士,我想为您介绍一下我们的快递员,荣恩。”

  9. If you leave your cell phone at your desk, turn it off. Particularly if your ringtone is “Who Let the Dogs Out?”
    如果你把手机放在桌子上,记住要关机。尤其当你的手机铃声是“谁把狗放出来啦”的时候(在国内,请参考“忐忑”铃声的效果)。

  10. Don't say “Pardon me.”Say “I beg your pardon.”The first is a command; the second, a request.
    不要说“原谅我”,改说“我请求您的原谅”。前者是命令,后者是请求。


商务通讯礼仪之商务经典回复语言(中英)

本公司断定我们所提供的货色优良, 价格公道, 感谢贵公司给我们一个机会, 使我们的要求得以实现。
  We are certain that we are offering a sound article at popular price, and we should appreciate an opportunity to substantiate our claims.
  
  贵公司5月6日函悉, 本公司无法承购贵公司开价的商品。此复。
  In answer to your favour of the 6th May, we inform you that we are unable to take the goods offered by you.
  
  关于贵公司所询麦麸一事, 现可提供该货20吨。
  In answer to your inquiry for bran, we offer you 20 tons of the same.
  
  贵函收悉, 此地商场仍保持平静。
  Answering to your letter, we state that the market remains quiet.
  
  至今未复5月8日贵函, 甚感歉疚, 还望原谅。
  Kindly excuse our not replying to your favour of the 8th May unitl today.
  
  本月8日贵函敬悉。??先生是位诚实可靠的人, 特此告知。
  In response to your letter of the 8th inst., I am pleased to say that Mr. ?? is a man of trustworthy character.
  
  关于所询H.先生的情况, 谨此高兴地告知, 他是一位足以信赖的人。
  In response to your inquiry respecting Mr. H., we have pleasure in stating that he is a thoroughly reliable man.
  
  关于S.公司的情况, 我们特此欣然函复。
  We are glad to answer your inquiry concerning S. & Company.
  
  关于J.先生的情况, 谨此高兴地告知, 我们认为他是绝对可以信赖的人。
  Answering to your inquiry respecting Mr. J., we are pleased to say that we found him absolutely reliable.
  
  17日贵函关于结帐一事, 谨此告知, 我们将很快寄去支票。
  Replying to your letter of the 17th respecting the account, I will send you a cheque shortly.
  
  谨复贵公司本月10日函询; 我们不能提供贵公司特定的那种餐盘的报价。
  Replying to your inquiry of the 10th inst., we are unable to offer you plates of the size you specify.
  
  贵函收悉, 我们已将样品提交本公司的买方, 特此奉告。
  In reply to your letter, we are pleased to inform you that we have shown the sample to our buyer.
  
  你方6月12日的来函收悉, 兹寄去面额为150美元的支票一张, 谨此奉复。
  In reply to yours of 12th June, I send herewith a cheque, valuing $150.


另附阅读:
商务礼仪 中英对照http://www.doc88.com/p-419980975698.html

英文原版 《中国商务礼仪》http://wenku.baidu.com/view/4824a611a216147917112818.html

英文可以的话,1楼“你不懂”就是个比较简要的文案。而且可以复制,直接修改。

本人看了下很多都是口语的对话文案。只找到本《国际商务礼仪 英汉对照》 张燕彬 写的。主要是国际礼仪,且不能直接复制修改的。

你需要自己再精简加工一下。英文好的,2、3天可以整理加工出一篇比较详细的礼仪介绍文案。
http://book.douban.com/subject/1005475/

需要的,选我答案传给你,PDF文件,点击下面图片察看大图

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